Terms of Use – Big Rock Eco Retreat and Campgrounds
Effective Date: June 2025
Welcome to Big Rock Eco Retreat and Campgrounds! By using our website and booking accommodations through our platform, you agree to the following terms and conditions. Please read them carefully.
1. Use of Website
You agree to use this website for lawful purposes only. You may not use this site to engage in fraudulent or harmful activities or interfere with its operation.
2. Bookings & Payments
All reservations are subject to availability and must be confirmed through our booking system. Prices are listed in Canadian dollars and may be subject to taxes and fees. We reserve the right to modify or cancel bookings in accordance with our cancellation policy.
3. Intellectual Property
All content on this website (text, photos, graphics, logos, etc.) is the property of Big Rock Eco Retreat and Campgrounds and may not be reproduced or distributed without our written permission.
4. Limitation of Liability
Big Rock Eco Retreat and Campgrounds is not liable for any damages resulting from the use or inability to use this website, or from your stay at our property, unless caused by our negligence.
5. User Submissions
If you submit reviews, feedback, or other content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content on our website or marketing materials.
6. Changes to Terms
We reserve the right to update these Terms of Use at any time. Continued use of the website after changes implies acceptance of the new terms.
Privacy Policy – Big Rock Eco Retreat and Campgrounds
Effective Date: June 2025
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
1. What We Collect
We may collect the following information:
Name, email address, and phone number (via booking forms or newsletter signup)
Billing information (when making a reservation)
IP address and browser data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
Process reservations and payments
Respond to inquiries
Send booking confirmations or updates
Send promotional emails (if you opt in)
3. Consent
By using our website and providing personal information, you consent to its collection and use for the purposes outlined here.
4. Sharing of Information
We do not sell or rent your personal information. We may share it with third-party service providers (e.g., payment processors or booking platforms) only as needed to deliver our services.
5. Security
We take reasonable precautions to protect your information from unauthorized access or disclosure.
6. Access and Correction
You may request to view, correct, or delete your personal information at any time by contacting us at info@bigrockecoretreat.com.
7. Cookies
We may use cookies to improve your experience on our website. You can disable cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy as needed. Updates will be posted on this page with the effective date.
Contact Us
If you have any questions about these policies, please contact us at:
Big Rock Eco Retreat and Campgrounds
Email: info@bigrockecoretreat.com
Location: 117A Granny’s Lane, Denbigh, ON (South end of Weslemkoon Lake)